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Stopping at Bus Stops

 

Principle Aim

The principle aim of this policy is to ensure that Bus Drivers operating on approved urban and school bus service routes stop at all designated bus stops where a person is waiting, regardless if they signal the driver.  This also includes a passenger approaching the bus stop indicating they wish to board.  An exception will be routes of service performing an express or semi-express service.

 

Bus Driver Obligations

Bus Drivers must stop at all bus stops where they observe a potential passenger positioned at or adjacent to the bus stop, or where they observe a potential passenger closely approaching a bus stop who has signalled, or is in the process of signalling their intention to board the bus.

Passengers who are in motion and approaching a bus stop may hail or signal to the driver their intention to board, and the driver must stop.  This is providing that the bus is able to stop safely and the person is sufficiently close to the bus stop that their boarding of the bus will not cause the driver and other passenger’s unnecessary delay.  Please note bus driver visibility is limited, especially if they are pulling into oncoming traffic, and the driver may not always see potential passengers.

 

Intending Passengers Obligations

It is the responsibility of intending passengers wishing to board a bus at a designated bus stop to ensure they:

  • arrive at the bus stop a few minutes before the estimated arrival;
  • have the appropriate identification, ticket or money ready; and
  • position themselves as close to the bus stop as is practical so they are clearly visible to the approaching driver.

 

Policy Statement

Stopping at Bus Stops Policy v2 pdf 94kb